SHIPPING RETUNRS

What happens if I am not happy with the product I receive?

 Any problems with items you receive must be reported to us within 14 days of receipt. We guarantee money back refund without question if you are dissatisfied in any way. Items must be returned in the original condition in which they were received.

Our site is aimed at customers who have already purchased and experienced the product, we offer our customer simple, convenient shopping way. If you have ordered the wrong product, then you can still return for a refund but please note that the items must be unopened and unused.

If there is any defect in the product on receipt then it may be returned to us for a refund at that time. Please contact our orders department at Softonlineshop@gmail.com before returning anything so we can inform you where to send and how to arrange the refund.

 Returned items will be refunded using the same method used to make payment for the order. Return postage will be reimbursed in case of damaged, defective or incorrectly sent items and will be credited using the same method used to pay for the order, or through store credit in special circumstances.